On September 10, 2009, your company provided a maintenance services under contract for Cross Country Services. We were favored to have your serviceman, Jerry Spratt provide the services of new hot water heater installation and repair of “under slab” plumbing leak. I wish to bring to your attention and to compliement Jerry for his demeanor, professionalism, and proficiency.
May I thank you, the company, for the expeditious response made to the request for and the immediacy with which you provided same.
– Al L. Smith